Below are answers to some common questions.



Q: I got a flush in my crib, but it did not count it, why?

A:The rules used in Cribbage Pro are based on those adopted by the American Cribbage Congress which state that a flush only counts when "in the hand". The same is outlined in the rules in this help file.


Q: Does the computer make mistakes on purpose?

A:If your using manual counting, then on the easy and intermediate levels the computer will make scoring mistakes just as it makes sub-optimal choices when it plays cards/etc. On the advanced level, no mistakes are ever made by design.


Q: Why don't my local statistics match those in the "Top 50"?

A:The local statistics are tracked independently of the server and can be reset on re-install or other means. They are also only updated periodically to the server and are not "real time". This means you may observe a discrepency in the two lists, and it is also possible that some statistics in the single player game may not always make it to the server. Multiplayer statistics are tracked on the server independantly for the "Top 50" and your statistics for those games are never sent to the server - meaning the data may grow out of sync due to things like disconnects from a game, etc.


Q: Can I clear my standing/points and reset in the "Top 50"?

A:No, this is not an option available today. The system is designed to rank players, and as you play and win against more advanced players your standings will improve naturally. Resetting statistics would currently mean there would be a "floor" to the ranking system. This may change in the future, but for now it can not be done.


Q: Does the computer player cheat or is the deck stacked?

A:The simple answer is, No, it does not cheat and does not stack the deck against the player in any way. In fact, the game uses a true random source for it's shuffling and other random logic choices in the game from the secure random data provided through random.org whenever available. The strategy it uses is primarily to simply mathematically calculate the best possible scoring hands it could keep (on the advanced level). The same shuffle technique that is used in multiplayer games is used in single player games and it is as fair and complete a solution as we have yet to see anywhere. Specifically, in regards to the shuffle itself, it is based largely on what is known as a "Fisher–Yates shuffle" for which you can find a lot of information online. Finally, after the shuffle, the cards are dealt out per the Cribbage rules starting with pone first, then dealer. All this together makes this likely the most fair and truly random shuffle and deal in any cribbage game provided on any device that we know of.


Q: Why do you need my "Phone State & Identity?

A:This answer is a bit long, but since you asked... The game requires the ability to uniquely identify the phone the game is being played on for a few different purposes. The most obvious is that it allows game play statistics to be stored in a unique way on a central server and tracked without you providing any further identification of yourself like a phone number, email address, etc. In this case, the actual value read from your device is called the "Device ID", which is a unique number for each phone, but is not your phone number, internet/MAC address, or anything else like that as it does not identify you as a person or individual or in any other way - it is simply a unique ID.

There are two other reasons, besides statistics explicitly, that this unique number is used. The first is that it is used in the case where you uninstall the game and then re-install it so that we can re-identify you automatically and you do not lose your statistics and you standing in the "Top 50". In fact, we will automatically give you back your user name and points/standing in the "Top 50". Without this, on a reinstall like that you would lose all your points in the game and have to start over from scratch. Some of our users experience this when their carrier forces an update to their phones and they must re-install everything. The second reason, is that the unique identifier is used in our security framework and encryption algorithm that sends your statistics to the central server that tracks your points and standings. This ID, along with some other components, helps prevent hackers or cheaters from manipulating their standings (or that of others) and points in the game. It is important that the server trust the phone as it is talking with the server, and that we have security beyond just the transport level (including message level and replay attack protection) and this is one way we do that.

Finally, rest assured that this unique "Device ID" provides us no way to identify you the person or tie back to you individually in any way. We also will never use any information you provide directly or indirectly to solicit, email, mail or contact you in any way without your permission (you contacting us first and requesting to do so). Similarly, we do not share this information in any way or in any form with anyone as is detailed out in the EULA in the game.